Operational functions include, but are not limited to, Trade Capture, Exception Management, Prime Broker Export Instruction, Cash and Position Reconciliations, PB break resolution, Street break resolution, PB Margin, OTC/CCP Collateral, OTC Settlements, OTC Confirms, Wires and Client Reporting.
Experience of working in Hedge Fund Admin, Prime Brokerage or a Broker Dealer Middle Office preferred
Client facing experience, comfortable with all aspects of dealings with client facing
Self Starter with quick learning ability possessing strong verbal and written skills and strong ability to build professional relationships with partners internal and external.
Strong MS office skills (Excel, PowerPoint, Word)
Act as a single point of contact for a set number of clients providing high level subject matter expertise & resolution on inquiries
Manage the day to day efforts as related to the delivery of all functions to the client
Ability to dynamically identify areas of opportunity across the Global operational team processes and effect change to optimize through put while minimizing operating costs.
Establish and maintain close working relationships with members of the client's organization reinforced by recurring client meetings both in-person and via conference.
Ability to partner with members of Internal Global teams to manage the day to day delivery while enhancing client experience.
Partnering with the client service team to provide holistically coordinated communications with the client and manage client change where beneficial.